Support
Where is Capturist after I open it?
Capturist runs in the menu bar, not the Dock. Click the viewfinder icon at the top of your screen to capture, open the library or change settings.
Captures are blank or the app asks for permission
Open System Settings › Privacy & Security › Screen Recording, turn on Capturist, then quit and reopen it.
A shortcut doesn't work
Another app may already use that key combination. Capturist lists any shortcut it couldn't register in its menu bar panel.
Where are my files?
In Capturist's library on your Mac. Use Settings › Storage › Open Folder, or Reveal on any capture.
Restore Capturist Pro
Open Settings › Pro › Restore Purchase while signed in to the Apple Account you bought it with.
Contact
Write to email support with your Mac model, macOS version and what happened.